@charset "UTF-8";
:root{--bg:#f5f6f2;--surface:#fff;--ink:#27342f;--muted:#6e7973;--line:#e0e5de;--green:#285c46;--green-light:#edf4ef;--red:#a44542;--amber:#926e2e;--nav-width:228px;color-scheme:light}
*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink);font-family:"Segoe UI",Arial,sans-serif;font-size:14px;line-height:1.55;-webkit-font-smoothing:antialiased}button,input,select,textarea{font:inherit}button{cursor:pointer}button:disabled{cursor:default;opacity:.45}a{color:inherit;text-decoration:none}button,a,input,select,textarea{touch-action:manipulation}button:focus-visible,a:focus-visible{outline:3px solid #92b8a0;outline-offset:3px}input:focus,select:focus,textarea:focus{outline:2px solid #a1c0ab;outline-offset:1px;border-color:var(--green)}svg{width:19px;height:19px;flex-shrink:0;vertical-align:middle;fill:none;stroke:currentColor;stroke-width:1.6;stroke-linecap:round;stroke-linejoin:round}h1,h2,h3,p{margin:0}h1{font-size:29px;font-weight:650;letter-spacing:-.7px;line-height:1.25}h2{font-size:17px;font-weight:600;letter-spacing:-.15px}h3{font-size:15px;font-weight:600}.muted{color:var(--muted)}[hidden]{display:none!important}.sr-only{position:absolute;width:1px;height:1px;padding:0;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
.sidebar{position:fixed;inset:0 auto 0 0;width:var(--nav-width);background:#fff;border-right:1px solid var(--line);padding:30px 16px 20px;display:flex;flex-direction:column;z-index:10}.brand{display:flex;align-items:center;gap:11px;font-size:28px;font-weight:700;letter-spacing:-1px;line-height:1;padding:0 12px 41px}.brand-icon{display:grid;place-items:center;width:38px;height:38px;border-radius:9px;background:var(--green);color:#fff;font-size:29px;font-weight:650;letter-spacing:-1px;padding-bottom:3px}.brand-sub{font-size:12px;letter-spacing:.3px;color:var(--muted);font-weight:500;margin-left:3px}.workspace-label{color:#8b938e;font-size:11px;padding:0 14px;margin-bottom:11px}.nav-link{display:flex;gap:11px;align-items:center;font-size:14px;font-weight:500;color:#626e67;border-radius:6px;padding:11px 13px;margin-bottom:5px}.nav-link svg{width:18px;height:18px}.nav-link:hover{background:#f4f6f3}.nav-link.active{background:var(--green-light);color:var(--green);font-weight:600;box-shadow:inset 3px 0 var(--green)}.sidebar-bottom{margin-top:auto;padding-top:35px}.connection{display:flex;gap:9px;align-items:flex-start;border-bottom:1px solid var(--line);padding:16px 10px 22px;margin-bottom:19px}.connection-dot{width:6px;height:6px;border-radius:50%;background:#b89557;flex-shrink:0;margin-top:7px}.connection strong{font-size:12px;font-weight:500;display:block;color:#697168}.connection div>span{font-size:11px;display:block;color:#92998f;line-height:1.6;margin-top:3px}.profile{display:grid;grid-template-columns:34px 1fr;gap:8px 10px;padding:0 10px}.avatar{display:inline-flex;align-items:center;justify-content:center;width:34px;height:34px;background:#eef1eb;color:#5b6c5c;border:1px solid #e3e8e0;border-radius:50%;font-size:11px;font-weight:600;flex-shrink:0}.profile strong{display:block;font-size:13px;font-weight:600;overflow-wrap:anywhere}.profile div>span{font-size:11px;color:var(--muted);display:block}.logout-form{grid-column:2}.logout-button{border:0;padding:0;color:#7c867f;background:transparent;font-size:12px}.logout-button:hover{color:var(--red);text-decoration:underline}
.shell{margin-left:var(--nav-width)}.topbar{height:69px;background:#fff;border-bottom:1px solid var(--line);padding:0 34px;display:flex;align-items:center;justify-content:space-between;gap:20px}.breadcrumb{color:#929b94;font-size:12px;white-space:nowrap}.breadcrumb span{padding:0 11px;color:#bac1b9}.breadcrumb strong{font-weight:500;color:#56655b}.role-switch{display:flex;gap:2px;background:#f3f5f0;border:1px solid #e7eae3;padding:3px;border-radius:6px}.role-switch button{background:transparent;border:0;color:#7b847c;font-size:12px;padding:6px 13px;border-radius:4px;font-weight:500}.role-switch button.selected{background:#fff;color:var(--green);box-shadow:0 1px 3px #263f2a12}.backend-status{padding:10px 35px 0;max-width:1600px;margin:0 auto;color:#a05246;font-size:11px;line-height:1.4;min-height:26px}.backend-status.loaded{color:#859085;display:flex;align-items:center;gap:6px}.backend-status.loaded:before{content:"";width:5px;height:5px;border-radius:50%;background:#7e9d82}#content{max-width:1600px;padding:24px 34px 38px;margin:auto;min-height:calc(100vh - 148px)}.page-heading{display:flex;align-items:center;justify-content:space-between;gap:24px;margin-bottom:26px}.page-heading p{color:var(--muted);font-size:13px;margin-top:8px}.day-label{display:flex;align-items:center;gap:8px;color:#79867a;font-size:12px;white-space:nowrap}.day-label svg{width:16px}.page-footer{display:flex;align-items:center;justify-content:space-between;gap:15px;max-width:1600px;padding:0 34px 22px;margin:auto;color:#9aa297;font-size:11px}.footer-separator{padding:0 4px}
.button{display:inline-flex;align-items:center;justify-content:center;gap:8px;border:1px solid transparent;border-radius:6px;min-height:39px;padding:9px 15px;font-size:13px;font-weight:550;line-height:1.4;white-space:nowrap}.button svg{width:16px;height:16px}.button.primary,.button.success{background:var(--green);color:#fff}.button.primary:hover,.button.success:hover{background:#214f3c}.button.secondary{border-color:#d5ddd1;background:#fff;color:#52654f}.button.secondary:hover{background:#f6f8f3}.button.danger{background:var(--red);color:#fff}.text-button,.table-link,.row-open{background:none;border:0;padding:0;color:var(--green);font-size:12px;font-weight:550;line-height:1.5}.text-button:hover,.table-link:hover,.row-open:hover{text-decoration:underline}.table-link{font-size:13px;text-align:left;color:#344e3d;font-weight:600}.row-open{white-space:nowrap;color:#778474;font-size:11px}.row-open span{padding-left:3px}
.stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));border:1px solid var(--line);border-radius:8px;background:#fff;margin-bottom:26px;overflow:hidden}.stat{padding:19px 22px 20px;border-right:1px solid var(--line)}.stat:last-child{border:0}.stat-top{display:flex;align-items:center;justify-content:space-between;gap:8px;color:#788173;font-size:12px}.stat-top svg{width:16px;height:16px;color:#a1ac9c}.stat-value{display:block;font-size:29px;line-height:1.3;font-weight:600;letter-spacing:-.8px;margin:7px 0 3px;font-variant-numeric:tabular-nums}.stat-caption{display:block;font-size:11px;color:#75806c}.panel{background:#fff;border:1px solid var(--line);border-radius:8px;overflow:hidden}.panel-head{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:20px 22px;border-bottom:1px solid var(--line);min-height:74px}.panel-head p{font-size:11px;color:var(--muted);margin-top:4px}.panel-head>h2+.small-tag{margin-left:auto}.panel-head .button{min-height:35px;padding:7px 12px;font-size:12px}.small-tag{padding:3px 8px;border-radius:4px;border:1px solid #e1e7dc;color:#7e8976;font-size:11px;white-space:nowrap}.recent-panel{margin-top:25px}.dashboard-grid{display:grid;grid-template-columns:minmax(0,1fr) 285px;gap:23px;align-items:start}.desk-status{display:flex;align-items:center;justify-content:space-between;gap:14px;border:1px solid #dde5d9;background:#f0f3eb;color:#75856f;border-radius:6px;padding:13px 17px;margin-bottom:22px;font-size:12px}.desk-status>span:first-child{display:flex;align-items:center;gap:9px}.desk-status svg{width:16px;height:16px}.desk-status .small-tag{border:0;font-size:10px;color:#97a08d}.side-note{display:flex;gap:7px;color:#75806c;padding:12px 4px;font-size:10px;line-height:1.7}.side-note svg{width:13px;height:13px;margin-top:2px}.callback-item{padding:19px 21px;border-bottom:1px solid var(--line)}.callback-item:last-child{border-bottom:0}.callback-time{display:flex;align-items:center;justify-content:space-between;color:#8f9c83;font-size:11px;margin-bottom:8px}.callback-time svg{width:13px;height:13px}.callback-item strong{font-size:14px;font-weight:600}.callback-item p{color:var(--muted);font-size:12px;margin:6px 0 13px;overflow-wrap:anywhere}.callback-item .button{min-height:32px;font-size:11px;padding:6px 11px}.empty{padding:36px 23px;color:#75806c;font-size:12px}.empty-state{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:46px 22px 48px;text-align:center;min-height:222px}.empty-icon{display:flex;align-items:center;justify-content:center;width:39px;height:39px;border:1px solid #e4e9dc;border-radius:10px;margin-bottom:13px;color:#87987d;background:#f8faf4}.empty-state h3{font-size:14px;font-weight:500;color:#69775e}.empty-state p{color:#75806c;font-size:12px;max-width:360px;margin-top:5px}.empty-state .button{margin-top:16px;min-height:33px;font-size:12px}
.table-wrap{overflow-x:auto}table{width:100%;border-collapse:collapse;text-align:left;white-space:normal}th{font-size:11px;font-weight:500;color:#75806c;background:#fafbf7;padding:11px 21px;border-bottom:1px solid var(--line);white-space:nowrap}td{padding:16px 21px;border-bottom:1px solid #edf0e7;font-size:12px;color:#687660;vertical-align:middle}tbody tr:last-child td{border-bottom:0}tbody tr:hover{background:#fafbf6}td strong{font-size:13px;font-weight:550;color:#40523b}.sub{display:block;font-size:11px;color:#75806c;margin-top:4px;line-height:1.5}.time-cell,.phone-cell{font-variant-numeric:tabular-nums;white-space:nowrap}.time-cell{font-size:11px}.call-note-cell{min-width:180px;max-width:320px;overflow-wrap:anywhere}.request-cell{max-width:260px;overflow-wrap:anywhere}.badge{display:inline-flex;align-items:center;padding:3px 7px;border-radius:4px;background:#f1f3ed;color:#78816d;font-size:10px;white-space:nowrap;line-height:1.6}.badge.green{background:#edf4eb;color:#648352}.badge.red{background:#f9eeea;color:#a57665}.badge.amber{background:#f8f3e6;color:#aa9562}.badge.purple{background:#f0f2ed;color:#8a9680}.staff-name{display:flex;align-items:center;gap:11px}.staff-name .avatar{background:#f3f5ee;border-color:#e7ebdf;color:#879776}
.list-toolbar{display:flex;align-items:center;gap:12px;padding:17px 21px;border-bottom:1px solid var(--line);flex-wrap:wrap}.search-control{position:relative;flex:1;min-width:230px;max-width:420px}.search-control svg{position:absolute;left:12px;top:11px;color:#9daa91;width:16px;height:16px;pointer-events:none}.search-control input{padding-left:37px!important}.list-toolbar select{max-width:220px;min-width:160px}.toolbar-count{color:#75806c;font-size:11px;margin-left:auto;white-space:nowrap}.filter-clear{font-size:11px;font-weight:400;color:#75806c}.date-filter{display:flex;gap:7px;align-items:center;color:#8b987f;font-size:11px}.date-filter input{max-width:150px;font-size:11px}.history-toolbar{gap:10px}.history-toolbar .search-control{min-width:200px;max-width:350px}.history-toolbar select{min-width:140px;max-width:190px;font-size:11px}.table-footer{display:flex;align-items:center;justify-content:space-between;gap:15px;padding:13px 21px;border-top:1px solid var(--line);font-size:11px;color:#75806c;background:#fdfefb}.table-footer>div{display:flex;align-items:center;gap:15px}.page-button{background:#fff;border:1px solid #e4e9db;border-radius:4px;font-size:11px;color:#8d997e;padding:5px 9px}.page-button:hover:not(:disabled){background:#f1f5ea;color:#566d43}.page-button:disabled{opacity:.4}
input:not([type=radio]):not([type=hidden]),textarea,select{border:1px solid #dbe3d2;border-radius:5px;width:100%;min-height:39px;padding:9px 11px;background:#fff;color:#536a47;font-size:13px;line-height:1.4}input::placeholder,textarea::placeholder{color:#75806c;font-size:12px}textarea{resize:vertical;min-height:95px}label{color:#738465;font-size:12px;font-weight:500}.error{color:var(--red);font-size:12px;margin-top:9px;min-height:18px;overflow-wrap:anywhere}.success-text{color:var(--green);font-size:12px}.field-hint{color:#75806c;font-size:11px;margin-top:6px}.pending-strip{display:flex;align-items:center;justify-content:space-between;gap:13px;border:1px solid #e5dcc2;background:#faf7ed;color:#9f8e62;font-size:12px;border-radius:5px;padding:12px 16px;margin-bottom:20px}.pending-strip .text-button{color:#9f8e62}
.customer-summary{display:flex;align-items:center;gap:13px;padding:25px 24px 20px}.customer-summary .avatar{width:43px;height:43px;font-size:13px;background:#eef3e8;color:#839573;border-color:#dde6d1}.customer-summary h2{font-size:21px;font-weight:550}.customer-summary p{font-size:11px;color:#75806c;margin-top:3px}.customer-summary .badge{margin-left:auto}.fields{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:25px 30px;padding:8px 24px 29px}.data-field{margin:0}.data-field dt{color:#75806c;font-size:11px;margin-bottom:6px}.data-field dd{color:#5b704d;font-size:14px;font-weight:500;margin:0;overflow-wrap:anywhere}.customer-detail{display:grid;grid-template-columns:minmax(0,1.1fr) minmax(0,1fr);gap:24px;align-items:start}.customer-detail .recent-panel{margin:0}.back-button{margin-bottom:20px;font-size:11px;min-height:32px}.note-body{padding:23px;font-size:13px;color:#788c65}.note-body p{padding:0 0 19px;margin-bottom:19px;border-bottom:1px solid #e4ecd9;overflow-wrap:anywhere}.note-body p:last-child{padding-bottom:0;margin-bottom:0;border:0}.note-date{display:block;font-size:11px;color:#75806c;margin-bottom:8px}.note-body .badge{margin-bottom:7px}
.admin-fields{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:24px;align-items:start}.settings-body{padding:23px}.settings-intro{font-size:12px;color:#75806c;margin-bottom:23px;line-height:1.7}.field-edit-row{display:flex;gap:12px;align-items:center;margin-bottom:15px}.field-edit-row>div{flex:1}.field-edit-row label{display:block;font-size:11px;margin-bottom:5px}.field-number{width:28px;height:28px;display:grid;place-items:center;color:#a2b18f;border:1px solid #e2ead7;border-radius:4px;font-size:11px;margin-top:19px}.settings-footer{display:flex;align-items:center;gap:13px;margin-top:15px}.preview-frame{border:1px solid #e1e9d7;background:#fafcf6;margin:22px;border-radius:5px}.preview-note{font-size:11px;color:#75806c;margin:0 22px 22px}
.chart-grid{display:grid;grid-template-columns:1.15fr 1fr;gap:24px}.chart-body{padding:24px}.chart-caption{display:flex;justify-content:space-between;gap:12px;color:#75806c;font-size:11px;margin-bottom:30px}.bar-chart{display:flex;align-items:flex-end;justify-content:space-between;gap:18px;height:184px;border-bottom:1px solid #e6eddc;padding:0 5px}.bar-column{display:flex;flex-direction:column;align-items:center;justify-content:flex-end;gap:8px;flex:1;height:100%;font-size:10px;color:#75806c}.bar-column .bar{width:100%;max-width:35px;background:#cedec0;min-height:2px;border-radius:2px 2px 0 0}.bar-column.current .bar{background:#86a96a}.bar-column .value{font-size:11px;font-variant-numeric:tabular-nums}.bar-column>span:last-child{white-space:nowrap;margin-bottom:7px}.distribution{display:grid;grid-template-columns:130px 1fr;align-items:center;gap:24px;min-height:260px}.donut{width:130px;height:130px;display:grid;place-items:center;border-radius:50%;position:relative;background:#edf2e7}.donut:before{content:"";position:absolute;inset:17px;background:#fff;border-radius:50%}.donut strong{position:relative;font-size:25px;font-weight:600;text-align:center;color:#6f8d53}.donut small{display:block;font-size:9px;color:#a1b68b;font-weight:400}.legend-row{display:flex;align-items:center;gap:8px;font-size:11px;color:#75806c;margin-bottom:11px}.legend-row:last-child{margin-bottom:0}.swatch{width:6px;height:6px;border-radius:50%;flex-shrink:0}.legend-row b{margin-left:auto;font-size:11px;font-weight:550;color:#879e6d}
dialog{border:1px solid #dde7d2;border-radius:9px;padding:0;color:var(--ink);width:min(1000px,calc(100% - 38px));max-height:calc(100dvh - 38px);overflow:auto;box-shadow:0 18px 60px #27362b2e}dialog::backdrop{background:#29362c65}.incoming-head{display:flex;justify-content:space-between;align-items:center;gap:15px;border-bottom:1px solid var(--line);padding:22px 25px}.incoming-head h2{font-size:21px}.incoming-head p{color:#75806c;font-size:12px;margin-top:4px}.icon-button{border:1px solid #e3ecd8;color:#9bad89;background:#f7faf2;border-radius:5px;width:30px;height:30px;font-size:22px;display:grid;place-items:center;line-height:1;flex-shrink:0}.incoming-body{display:grid;grid-template-columns:1fr 1fr;align-items:start}.incoming-form{padding:24px 25px;border-right:1px solid var(--line)}#incoming-fields{display:grid;grid-template-columns:1fr 1fr;gap:15px}.form-row{margin-bottom:16px}.form-row label{display:block;margin-bottom:6px}.incoming-history{padding-top:21px}.history-heading{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:0 23px 19px}.history-heading h3{font-size:14px}.incoming-history td,.incoming-history th{padding-left:19px;padding-right:19px;font-size:11px}.history-note{color:#75806c;font-size:11px;margin-top:7px;overflow-wrap:anywhere}.incoming-footer{padding:17px 24px;border-top:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;gap:15px;background:#fafcf6}.incoming-footer>span{color:#75806c;font-size:11px}.incoming-buttons{display:flex;align-items:center;gap:8px}.incoming-buttons .button{font-size:12px;min-height:35px}.management-dialog{width:min(610px,calc(100% - 38px))}.management-form{display:grid;grid-template-columns:1fr 1fr;gap:17px 19px;padding:24px}.management-form label{display:block;margin-bottom:6px}.full-row{grid-column:1/-1}.form-actions{display:flex;justify-content:flex-end;border-top:1px solid var(--line);padding-top:17px}.management-dialog .panel-head{padding:21px 24px}.toast{position:fixed;right:24px;bottom:23px;max-width:calc(100% - 40px);background:#344e2c;color:#fff;border-radius:6px;padding:13px 20px;font-size:12px;box-shadow:0 5px 24px #3b543323;z-index:30}.loading-message{padding:50px 20px;text-align:center;color:#75806c;font-size:13px}.loading-message .button{margin-top:15px}.startup-error{padding:50px}
.login-page{display:flex;align-items:center;justify-content:center;min-height:100dvh;background:#f2f4ed;padding:40px 24px}.login-layout{width:820px;max-width:100%;display:grid;grid-template-columns:1fr 1.08fr;background:#fff;border:1px solid #e0e6d7;border-radius:10px;overflow:hidden;min-height:515px;box-shadow:0 12px 40px #40533008}.login-intro{background:#edf1e7;padding:35px 34px;display:flex;flex-direction:column;border-right:1px solid #e1e7d7}.login-intro .brand{padding:0;font-size:30px}.login-description{margin-top:65px}.login-overline{color:#8e9f7b;font-size:11px}.login-description h2{color:#4a623a;font-size:31px;line-height:1.32;font-weight:550;letter-spacing:-.7px;margin-top:12px}.login-description p{font-size:13px;color:#75806c;line-height:1.8;margin-top:18px}.login-rule{width:42px;height:1px;background:#cfdac0;margin:28px 0 15px}.login-team{font-size:11px;color:#75806c}.login-copyright{margin-top:auto;padding-top:30px;color:#b0bea0;font-size:10px}.login-card{padding:62px 39px 36px;display:flex;flex-direction:column;justify-content:center}.login-brand{font-size:11px;color:#75806c;margin-bottom:11px}.login-card h1{font-size:27px;color:#466039;letter-spacing:-.4px}.login-card>.muted{font-size:12px;color:#75806c;margin-top:9px;margin-bottom:28px;max-width:270px;line-height:1.7}.login-card form label{display:block;margin:0 0 7px;font-size:12px;color:#75806c}.login-card input{margin-bottom:20px;min-height:43px}.login-card form .error{margin:0 0 10px;font-size:11px}.login-card .button{width:100%;min-height:42px;justify-content:space-between;padding-left:17px;padding-right:17px;font-size:12px}.login-footnote{font-size:10px;color:#75806c;line-height:1.7;margin-top:22px}.login-card:only-child{background:white;border:1px solid var(--line);border-radius:8px;max-width:480px;padding:35px}.login-card:only-child .button{margin-top:24px}
@media(min-width:1500px){#content{padding-top:30px}.dashboard-grid{grid-template-columns:minmax(0,1fr) 315px}.stat{padding:23px 25px}.stat-value{font-size:32px}.panel-head{padding:22px 25px}td{padding:18px 25px}th{padding-left:25px;padding-right:25px}}
@media(max-width:1150px){:root{--nav-width:205px}.sidebar{padding-left:12px;padding-right:12px}.topbar{padding:0 25px}#content{padding:24px 25px 30px}.backend-status{padding-left:26px}.page-footer{padding-left:25px;padding-right:25px}.stat{padding:17px 16px}.stat-caption{font-size:10px}.dashboard-grid{grid-template-columns:minmax(0,1fr) 255px;gap:18px}td,th{padding-left:16px;padding-right:16px}.panel-head{padding:18px}.customer-detail{grid-template-columns:1fr}.chart-grid{grid-template-columns:1fr}.distribution{max-width:460px;margin:auto}.history-toolbar .search-control{max-width:none}.list-toolbar select{max-width:180px}}
@media(max-width:900px){:root{--nav-width:190px}.brand{font-size:25px;padding-left:6px}.nav-link{font-size:12px;padding:10px 9px;gap:8px}.breadcrumb{font-size:11px}.role-switch button{font-size:10px;padding:6px 8px}.dashboard-grid,.admin-fields{grid-template-columns:1fr}.dashboard-grid>aside{display:block}.stats{grid-template-columns:repeat(2,minmax(0,1fr))}.stat:nth-child(2){border-right:0}.stat:nth-child(-n+2){border-bottom:1px solid var(--line)}.day-label{display:none}.incoming-body{grid-template-columns:1fr}.incoming-form{border-right:0}.incoming-history{border-top:1px solid var(--line)}.incoming-footer{flex-wrap:wrap}.page-heading p{max-width:320px}.list-toolbar{padding:15px}.table-footer{padding:12px 15px}.table-footer>div{gap:9px}.table-footer>span{font-size:10px}}
@media(max-width:700px){.sidebar{position:static;width:100%;padding:16px 16px 12px;border-right:0;border-bottom:1px solid var(--line);display:grid;grid-template-columns:1fr auto;gap:12px}.sidebar>.brand{padding:0;font-size:25px}.brand-icon{width:32px;height:32px;font-size:25px;border-radius:7px}.workspace-label,.connection{display:none}#navigation{grid-column:1/-1;grid-row:2;display:flex;align-items:center;overflow-x:auto;gap:5px;padding-top:3px}.nav-link{white-space:nowrap;margin:0;font-size:12px;padding:9px 10px;min-height:36px}.nav-link.active{box-shadow:none}.nav-link svg{width:15px;height:15px}.sidebar-bottom{margin:0;padding:0;grid-column:2;grid-row:1}.profile{padding:0;grid-template-columns:1fr auto;gap:0 10px;align-items:center}.profile .avatar{display:none}.profile strong{font-size:11px}.profile div>span{font-size:9px}.logout-form{grid-column:2;grid-row:1}.logout-button{font-size:10px;border:1px solid #e2e9d8;padding:5px 8px;border-radius:4px}.shell{margin:0}.topbar{height:53px;padding:0 18px;gap:10px}.breadcrumb{font-size:10px}.breadcrumb span{padding:0 6px}.role-switch{padding:2px}.role-switch button{font-size:10px;padding:5px 7px}.backend-status{padding:10px 19px 0;font-size:10px;min-height:25px}#content{padding:20px 18px 28px;min-height:calc(100vh - 260px)}h1{font-size:25px}.page-heading{gap:12px;margin-bottom:21px;align-items:flex-start}.page-heading p{font-size:11px;line-height:1.7;margin-top:7px}.page-heading>.button{font-size:11px;min-height:34px;padding:8px 10px}.stats{margin-bottom:22px}.stat{padding:15px 16px}.stat-value{font-size:26px}.stat-caption{font-size:10px}.stat-top{font-size:11px}.stat-top svg{width:14px;height:14px}.panel-head{padding:17px 16px;min-height:64px;gap:10px}h2{font-size:15px}.panel-head p{font-size:10px}.panel-head .button{font-size:10px;padding:6px 9px;min-height:31px}.panel-head .text-button{font-size:10px}.empty-state{padding:38px 16px;min-height:195px}.empty-state h3{font-size:13px}.empty-state p{font-size:11px}.desk-status{padding:11px 13px;font-size:10px;flex-wrap:wrap;margin-bottom:20px}.desk-status .small-tag{padding:0 0 0 25px;font-size:9px}.page-footer{padding:0 18px 18px;font-size:9px}.recent-panel{margin-top:21px}.search-control,.history-toolbar .search-control{min-width:100%;max-width:none}.list-toolbar select{max-width:none;min-width:150px}.list-toolbar>label:has(select){flex:1}.toolbar-count{font-size:10px}.filter-clear{font-size:10px}.history-toolbar .date-filter{flex:1}.date-filter input{width:100%;max-width:none}.history-toolbar select{font-size:11px;min-width:120px}.table-footer{flex-wrap:wrap;justify-content:center;font-size:10px;gap:10px}.table-footer>span{width:100%;text-align:center}.page-button{font-size:10px;padding:5px 9px}td,th{padding-left:15px;padding-right:15px}td{font-size:11px}.table-link{font-size:12px}.sub{font-size:10px}.badge{font-size:9px}.customer-summary{padding:22px 18px 20px;flex-wrap:wrap}.customer-summary h2{font-size:19px}.customer-summary .badge{margin-left:56px}.fields{padding:0 18px 25px;gap:23px 19px}.data-field dd{font-size:13px}.data-field dt{font-size:10px}.note-body{padding:20px 18px;font-size:12px}.settings-body{padding:20px 18px}.settings-intro{font-size:11px}.settings-footer{flex-wrap:wrap}.preview-frame{margin:18px}.chart-body{padding:20px 17px}.distribution{grid-template-columns:100px 1fr;gap:20px;min-height:230px}.donut{width:100px;height:100px}.donut:before{inset:13px}.donut strong{font-size:22px}.legend-row{font-size:10px;gap:6px}.bar-chart{gap:9px}.chart-caption{font-size:10px}.bar-column>span:last-child{font-size:9px}.pending-strip{font-size:11px;flex-wrap:wrap}.incoming-head{padding:19px 18px}.incoming-head h2{font-size:19px}.incoming-head p{font-size:11px}.incoming-form{padding:20px 18px}#incoming-fields{gap:12px}.incoming-footer{padding:15px 18px;gap:9px}.incoming-buttons{width:100%;flex-wrap:wrap;justify-content:flex-end}.incoming-buttons .button{font-size:10px;min-height:33px;padding:8px 11px}.incoming-footer>span{font-size:10px}.management-form{padding:21px 18px;gap:14px}.management-dialog .panel-head{padding:18px}.management-form label,.form-row label{font-size:11px}dialog{max-height:calc(100dvh - 26px);width:calc(100% - 26px)}.management-dialog{width:calc(100% - 26px)}.toast{font-size:11px;right:18px;bottom:18px}.login-page{padding:25px 18px}.login-layout{grid-template-columns:1fr;max-width:420px;min-height:0}.login-intro{padding:22px 26px;border-right:0;border-bottom:1px solid #e2e9d8}.login-intro .brand{font-size:26px}.login-description,.login-copyright{display:none}.login-card{padding:35px 27px 32px}.login-card h1{font-size:25px}.login-card>.muted{margin-bottom:24px}.login-card form .error{font-size:11px}.login-footnote{font-size:10px}}
/* Keep contact details on one line; narrow screens scroll within the table. */
table{min-width:640px}.compact-table{min-width:420px}td:first-child{min-width:145px}.table-link{white-space:nowrap;font-size:13px}.sub{line-height:1.6}.badge{font-size:11px;font-weight:500}.badge.green{color:#3c704f}.badge.red{color:#9c514d}.badge.amber{color:#916b25}.badge.purple{color:#657060}.incoming-footer{position:sticky;bottom:0;z-index:2;background:#fafcf6}
@media(max-width:700px){.compact-table{min-width:420px}.badge{font-size:10px}.table-link{font-size:12px}}
@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition:none!important}}

/* Routing and presence use the same quiet, readable panel styles. */
.presence-panel,.routing-control,.assigned-panel{display:flex;align-items:center;justify-content:space-between;gap:24px;padding:24px;margin-bottom:24px;background:var(--surface,#fff);border:1px solid var(--line,#e2e7e2);border-radius:12px}.presence-panel p,.routing-control p,.assigned-panel p{margin:10px 0 0;color:#65756b;line-height:1.6}.presence-actions{display:flex;gap:8px;flex-shrink:0}.routing-summary{display:flex;align-items:center;gap:28px;flex-wrap:wrap;margin-bottom:24px;padding:18px 22px;border:1px solid #e2e7e2;border-radius:12px;background:#fff;color:#65756b}.routing-summary strong{color:#263b30;font-size:20px;margin-right:5px}.routing-people{padding:0 24px}.routing-person{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:18px 0;border-bottom:1px solid #edf0eb}.routing-person:last-child{border:0}.routing-steps{padding:0 28px 0 48px;line-height:1.7;color:#526259}.routing-steps li{margin:12px 0}.integration-note{margin:20px 24px;padding-top:18px;border-top:1px solid #edf0eb;color:#718076;line-height:1.6;font-size:13px}.assignment-form{padding:24px;display:grid;gap:12px}.assignment-form label{font-weight:600;font-size:13px}.assignment-form textarea,.assignment-form select,.assignment-form input{width:100%;padding:12px;border:1px solid #dce3dc;border-radius:7px;font:inherit;background:#fff;color:#263b30}.assignment-form textarea{resize:vertical}.assignment-form [hidden]{display:none}.assignment-form .settings-footer{padding:12px 0 0;flex-wrap:wrap}.assignment-form .settings-footer span{font-size:13px}.eyebrow{font-size:11px;font-weight:700;letter-spacing:.1em;color:#2f6b52}.assigned-panel{border-left:4px solid #2f6b52}.assigned-panel h2{margin:8px 0}.test-tools{margin-top:24px;color:#718076;font-size:13px}.test-tools summary{cursor:pointer}.test-tools p{margin:12px 0}@media(max-width:640px){.presence-panel,.routing-control,.assigned-panel{align-items:flex-start;flex-direction:column;gap:16px;padding:20px}.routing-summary{gap:16px;padding:16px}.presence-actions{width:100%}.presence-actions button{flex:1}.assignment-form{padding:18px}.routing-people{padding:0 18px}}